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We collect information, including Personal Information, when you:
You hereby consent to our sharing of registration information, profile information, and Course information to Instructors. We do not control how Instructors treat such information and are not liable for their use of such information.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use our services.
Payment Information. If you make any purchases through our website, such as for Courses, We may collect certain information regarding your purchase (such as your name and zip code) as necessary to process your order. You will be required to provide certain payment and billing information directly to our payment processing partners, including but not limited to your name, credit card information, billing address, and zip code. We do not access, store or collect your credit card information.
Using the Service. We collect information that you submit to us through our website. For example, when you post comments, make a purchase, take a Course, modify any Courses purchased, we will collect the information you include in these submissions, including any Personal Information.
Messages. We collect and process the information you provide, including any Personal Information, in the context of composing, sending, or receiving messages through our Company’s messaging function, and we may collect information about your use of our proprietary application or functionality.
Customer Support. We collect all information that you provide to us, including any Personal Information when you contact us for customer support purposes. If we are contacted by a child under 13, we may use their email address to respond once. We will always delete the child’s email address and any other personal information they may include in the email.
Cookies, Automatic Data Collection, and Related Technologies. As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically helps us to improve our website and to deliver better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We use information collected from you to:
Aggregate Data. We may de-identify and aggregate information collected through the Service and use it for any lawful purpose.
About You with the Instructor. We may share Course information, course, assignment, and quiz completion activity, and certain registration information and profile information with Instructors of the Courses in which you purchase or for which you request information. If you communicate with an Instructor, such as by asking a question, that Instructor will be able to view your name.
Third-Party Business Partners, Service Providers, Contractors or Agents. We may share your information with third-party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, advertising services (including but not limited to retargeted advertising), e-mail and hosting services, and customer services and support. We may also share your information with third-party companies that we partner with to provide certain services to you in connection with the services. Those partners’ collection and use of information are subject to their privacy policies and other terms. You should review such privacy policies, terms, and other agreements.
Analytics and Data Enrichment Services. We use third-party analytics to help understand your usage of our services and to improve our service. We may provide your contact information, registration information, technical information, usage data, or de-identified data or to data enrichment services, which match such information with publicly available database information, including contact and social information from other sources, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses. We use this combined information to communicate with you in a more effective and customized manner.
Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes unless we have your permission. The Service may allow you to opt-in to receive communications from third parties. If you give us your permission to share your Personal Information with such third parties, then you may receive communications from such third parties and you are solely responsible for your engagement with such third parties.
As Required By Law and Similar Disclosure. We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our or others’ rights, property, or safety.
Consent. We may also disclose your Personal Information with your permission.
The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform you, as parents and legal guardians (as used in this section, “parents”) about our practices for collecting, using, and disclosing Personal Information from children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s Personal Information.
This section notifies parents of:
Information We Collect from Children. Children can access some parts of our website and its content and use some of its features without providing us with Personal Information. However, most content and features of the Courses and Services are available only to Students of the registered accounts and require us to collect certain information, including Personal Information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the website.
We only collect as much information about a child as is reasonably necessary for the child to participate in the educational activity in our Services, and we do not condition his or her participation on the disclosure of more Personal Information than is reasonably necessary.
Information We Collect Directly. We require the child to enter a user name and password when logging in to the Student account. We /the Instructor assess the academic level of the child before the child takes any Course, and the child will be required to disclose information relating to his or her education during this process. The child will also be required to provide questions, answers, comments and other information when taking the interactive online Course with the Instructor (including, but not limited to course, assignment, and quiz completion activity, interchanges with the Course Instructors, answers to questions, essays and other items submitted to satisfy the Course requirements). We may request additional information from your child, but this information is optional. We specify whether the information is required or optional when we request it.
Consent to Record the Course. We record each and every Session of the Course participated by both Student and Instructor, including the videos and voices of the Student and Instructor. The purpose of recording each Course is to allow the parent to review the study situation of the Student and to allow us to manage the performance of Instructors. The recorded videos will be kept strictly confidential and will be for our internal use only. We will not disclose the recorded videos to the public or share the recorded videos with any third parties without the parents’ express consent. For any Student under the age of thirteen, we will send a direct notice to the email address the parent submitted on our website and seek your consent to our recording in a return message, prior to the start of any Course.
If the parent decides to revoke a prior consent to our current recording practice at any time, we will block or blur the Student’s image and distort the Student’s voice to hide the Student’s identity in the videos to be recorded after receipt of the parent’s request.
We will use this email-plus-confirmation method to obtain your consent to our collection of other Personal Information from your child, whenever applicable.
Automatic Information Collection and Tracking. We use technology to automatically collect information from our users, including children, when they access and navigate through the website and use certain of its features. The information we collect through these technologies may include:
We may combine the non-personal information we collect through these technologies with Personal Information about you or your child that we collect online.
How We Use Your Child’s Information. We use the Personal Information we collect from your child to:
Our Practices for Disclosing Children’s Information. We do not share, sell, rent, or transfer children’s Personal Information other than as described in this section.
We may disclose aggregated information about many of our users, and information that does not identify any individual. In addition, we may disclose children’s Personal Information:
Accessing and Correcting Your Child’s Personal Information. At any time, you may review the child’s Personal Information maintained by us, require us to correct or delete the Personal Information, and/or refuse to permit us from further collecting or using the child’s information.
You can review, change, or delete our child’s Personal Information by:
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