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9. [Payment and Pricing] Can I get a refund if I am not satisfied with the classes?

We have confidence in the quality of our teaching. If you are unsatisfied with the current teacher, you can email to make a request. We will first consider asking the teacher to improve classes or changing you to a new teacher (it’s up to you). If you are still unsatisfied, you may ask for a refund at any time for any unused classes that are still within the validity period by emailing

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