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4. [Scheduling and Cancellation] When there is a problem and cannot attend class, will the class time be deducted?

You are free to cancel a class until 24 hours before the scheduled time, please e-mail us your cancellation request at chineselearning52@163.com ( including your login information, name, and email address to register).
We suggest you cancel the class 24 hours before the scheduled time and then reschedule at another available time. If it is within 24 hours before the scheduled time, encountering the emergency so that you can’t start the class, and the class will be removed from your account with your own matters, or the class will be reserved from your account with the teacher or technical issues.

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